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Roaming data doesn't work outside Ireland

AleeshaAnnR7004
Newcomer

I am not able to use mobile network outside ireland. I tried all the steps in the guidelines

1 REPLY 1

dalyer
The Legend
The Legend

You mean mobile data only doesn't work or nothing works at all - no connection to a local network, incoming/outgoing calls and incoming/outgoing texts don't work? 

What countries were you in? 

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.