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Replacement Sim Problem

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legomonster1
Newcomer

‎21-05-2019 08:23 PM

I got a replacement sim as I needed a smaller size, but now my data won't work. It is constantly 'H' whereas it used to go to 'H+'.
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dalyer
The Legend
The Legend

‎21-05-2019 09:03 PM

Are your sure that your internet settings are correct?

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

What actual speeds were you getting with the old and new SIMs/phones?
Presumably you're using a different phone so that rather than the SIM could be a factor here?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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EajazA3422
Newcomer

‎25-07-2024 06:26 AM

I ordered for replacement SIM and n June, not received yet
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dalyer
The Legend
The Legend
In response to EajazA3422

‎25-07-2024 08:23 AM - edited ‎25-07-2024 09:47 AM

Maybe just order another one so? 

Or contact 48 support to ask them what happened? 

See the links in my signature below.

You replied to a 5 year old thread about a completely different issue which seems a bit odd...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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