13-11-2024 02:33 PM - last edited on 13-11-2024 02:39 PM by dalyer
Hello good afternoon, I renewed my data in the morning, and I was debited but I received a mail that subscription was unsuccessful.
13-11-2024 02:37 PM - edited 13-11-2024 02:38 PM
What do you mean by "renewed my data"?
What exactly did you purchase?
Membership plan, data add-on, cash credit, something else?
When were you last able to buy a membership plan successfully?
What does your My48 account Dashboard say about your current membership plan status and expiry date?
What does your Transactions page say about recent payments/purchases?
What exactly does the email say?
Are you sure that it's legitimate and definitely from 48?
Are any services working for your - calls/texts/mobile data?
If you need to contact 48 support about this then see the links in my signature below.