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Refund or membership extension while SIM not working?

ashefield
Newcomer

‎07-05-2024 10:13 PM - last edited on ‎07-05-2024 10:16 PM by The Legend

My sim is not working and I have reordered a replacement sim. I topped up my plan €12.99 yesterday and because of sim not working I cannot use this plan. So do I get refunded this credit or will you extend my subscription when I get my replacement sim working again

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dalyer
The Legend
The Legend

‎07-05-2024 10:15 PM - edited ‎07-05-2024 10:17 PM

I don't think that 48 do refunds or extensions in this situation.

But you'll have to contact 48 support to ask them if that's possible.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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