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Re connect

PradeepD9127
Newcomer

‎06-02-2026 09:37 AM

Hi there

I have added my card for monthly payment, but unfortunately my card ran out of credit and my monthly payment was not processed yesterday. As a result, my SIM connection was disconnected today. I have now added money to my card. How can I get the connection reconnected?

 

Thank you

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1 REPLY 1

dalyer
The Legend
The Legend

‎06-02-2026 11:14 AM

When auto-renewal fails like this you need to buy your membership manually before it will take over again next month. 

Just buy this month's membership plan manually here: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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