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Problems connecting dongle & tablet

Newcomer
Posts: 2
‎05-11-2020 11:01 AM

I have my sim in a Huawei E5576 dongle, and connect to it using a Lenovov tablet.

 

However nearly everyday it take ages for the tablet to connect to the 'WiFi'

 

Is there a trick to getting everything to connect smoothly everytime?

 

Cheers

Ant

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Re: Problems connecting dongle & tablet

The Legend
Posts: 16,403
‎05-11-2020 11:28 AM
Just make sure that your internet settings are configured correctly.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Problems connecting dongle & tablet

Newcomer
Posts: 2
‎05-11-2020 11:35 AM

How do I change the settings on the dongle?

On the tablet I cannot change the APN settings - because I am connecting via WiFi

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Re: Problems connecting dongle & tablet

The Legend
Posts: 16,403
‎05-11-2020 11:39 AM
You'll need to check the documentation for your dongle.
Normally there's a web interface to configure these things.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Problems connecting dongle & tablet

The Legend
Posts: 16,403
‎05-11-2020 11:48 AM
This might help but use 48 settings and not 3 settings

https://community.three.ie/t5/Phone-Support-KB/HUAWEI-E5573-Wifi-Router/ta-p/755979#setup

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Problems connecting dongle & tablet

Newcomer
Posts: 1
‎31-05-2021 10:24 AM

Is it possible to use a "48" data sim in a router locked to "Three"

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Re: Problems connecting dongle & tablet

[ Edited ]
The Legend
Posts: 16,403
‎31-05-2021 01:06 PM

No. The device needs to be unlocked for use on any network before it can be used on 48.

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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