Power outages
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22-01-2025 10:58 PM

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22-01-2025 11:18 PM
What exactly do you mean?
Your phone has no power and doesn't switch on when you have a local power outage?
Or it doesn't have a connection to the 48 network or something?
And when you refer to WiFi do you actually mean mobile data? Two completely separate things.
Are you in a remote area with perhaps only one cell mast?
In which case if it also loses power then you have no network connection?
If that's the case then I don't think that there's much that can be done about it while the local power is out.
But I would expect cell towers to have their own backup power source (e.g. a generator) so that they would normally remain online even if there's a local power outage.
What do neighbours do regarding mobile phone connectivity in the event of a power outage?
If you need to contact 48 support about this then see the links in my signature below.
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23-01-2025 02:42 PM

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23-01-2025 04:38 PM - edited 23-01-2025 04:54 PM
You'll probably have to contact 48 support to ask them about this so.
See the links in my signature below.
As I said I would expect Three/48 masts/equipment to have a backup power supply for situations like this.
If you check the ComReg maps you should be able to see how many masts are in your area.
If there is more than one then it's unlikely that all of them would be knocked out in the event of a local power outage.
There are also many different free and paid apps that allow you to see what masts are in your are, which ones that you're connecting to, details of the connection and signal strength, etc.
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23-01-2025 10:24 PM
Hopefully the power stays on!
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26-01-2025 05:53 PM
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07-02-2025 11:14 PM
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25-01-2025 12:31 PM
Every time we lose power we lose the 48 network. Power is currently returned after the storm and the 48 network is down. I'm assuming all local towers are down.
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01-02-2025 05:18 PM
Power is finally back but my 48 cell service is beyond poor that i’m wanting to break my phoneI also don’t have wifi still.

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01-02-2025 06:06 PM
How exactly are you measuring cell service?
What exactly is happening?
WiFi has nothing to do with 48 - it's a wireless connection to a local area network.
If you need to contact 48 support about this then see the links in my signature below.
