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Phone not using 10gb of data and Google maps not working on

Michaelt9537
Newcomer
 
3 REPLIES 3

dalyer
The Legend
The Legend

Your post was blank @Michaelt9537 and the subject line doesn't really provide enough detail to offer any suggestions.

Can you explain the issue in more detail?

Do connected apps including Google Maps work ok on wifi?

Do other connected apps work ok on 4G data?

How exactly does Google Maps not work?

Any error messages?

 

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ConorR9514
Newcomer

I am having the same problem with the 48 network, No google apps are working on my phone with mobile data turned on. I have switched to a different network provider and the apps work perfectly each time. It looks like 48 has restricted the use of Google using the 48 network.

48 have not implemented any such restriction.

Maybe you simply didn't configure your APN settings correctly?

Do the apps work ok when on a wireless local area network?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.