48 Community

MichelleH7100 · ‎02-10-2020

I’m trying to enable my personal hotspot, it tells me to contact my network provider? Any ideas how to get it working?

dalyer · ‎02-10-2020

The usual Apple/iPhone complexity I presume?
Blame Apple for the stupid way that they do things.
Anyway, see here.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Read the full post.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎02-10-2020

The usual Apple/iPhone complexity I presume?
Blame Apple for the stupid way that they do things.
Anyway, see here.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Read the full post.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

MichelleH7100 · ‎05-10-2020

Thank you, I followed those steps and it’s working 🙂

dalyer · ‎05-10-2020

Great, glad it's working for you now @MichelleH7100.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Personal hotspot