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Personal hotspot

paul_healy
Newcomer

‎24-06-2015 04:35 PM

I am unable to create a personal hotspot on my iPhone 5, it says to contact my carrier. I have 15 GB of Internet and it persists not to work. All help appreciated.
Thanks!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎24-06-2015 05:13 PM - edited ‎24-06-2015 05:15 PM

Is general internet access working already?

If not then you first need to configure your internet/APN settings.

See here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

The personal hotspot option doesn't always appear on iPhones in which case you probably need to refer to this:

 

http://community.48months.ie/t5/Need-Help/Personal-Hotspot/m-p/32730#M11084

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎08-07-2015 02:07 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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