02-07-2026 11:49 AM
02-07-2026 11:51 AM - edited 02-07-2026 12:06 PM
I think that when they made this change:
they also changed things so that logins to the app and website eventually expire and you have to log in afresh.
If that's not your issue then please explain/describe your issue more clearly and in more detail.
If you mean that you can't log in using your email address and password then maybe try changing your password?
If you need to contact 48 support about this then see the links in my signature below.