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Paid for plan but mobile data not working

LibertaB4804
Newcomer

‎22-09-2024 09:45 PM - last edited on ‎22-09-2024 10:00 PM by The Legend

Hi😀,I dont understand why my mobile data is not working, I payed for plan?

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1 REPLY 1

dalyer
The Legend
The Legend

‎22-09-2024 09:59 PM

Do calls and texts work? 

Did mobile data ever work? 

Did you configure your APN settings?

Text "APN" to 50048 and follow the instructions here to ensure that they are configured correctly: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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