cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Oukitel c15 incompatability??

RosemaryK2655
Newcomer

I have been connected, but have had to put the sim into an old phone as when I tried to use the newer phone with spaces for 2 sims,( it had been a vodafone and uk tesco sim that always worked ) with the 48 sim replacing the vodafone sim what was coming up was   "radio off" and neither sim working. Can you please tell me how to solve this. The phone is an Oukitel c15. I now have the tesco sim back in the Oukitel and the 48 sim in an old microsoft phone. Not very satisfactory as the microsoft phone is not as good for the internet. Surely the 48 sim should be able to work with the Oukitel phone???

 
Hope you can help.
 
Kind regards,
 
Rosemary
1 REPLY 1

dalyer
The Legend
The Legend

I don't understand why that happens with the 48 SIM inserted.

You might need to contact 48 support about this:

 

https://48.ie/contact-us

 

Or email support@48months.zendesk.com

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.