48 Community

gerod · ‎24-05-2016

Hi

I have tried loads of different combinations of interenet setting - from generic to trying Sony, Samsung, HTC setting etc. Still cannot get online 😞

Was able to get the missus online with her Blackview BV 2000, so I don't think it is a Chinese Android phone issue.

Anyone have any suggestions? Any help would be greatly appreciated, pulling my hair out here.

G

dalyer · ‎24-05-2016

Follow the instructions here to get your phone correctly configured:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎24-05-2016

Follow the instructions here to get your phone correctly configured:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎25-05-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gerod · ‎25-05-2016

Just give me a couple of hours to try your suggestions, and I will do that then, thanks

dalyer · ‎25-05-2016

OK - let us know how you get on.

Read and follow the instructions that I linked to carefully and you should get it working.

If not then post screenshots of your settings if possible.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎25-05-2016

Did it work?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gerod · ‎25-05-2016

Yes it did and I marked it as solved

dalyer · ‎25-05-2016

Great - glad it worked for you.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Oukitel K4000 cannot get internet