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Only getting LTE on my 5G enabled phone

AnthonyC5386
Newcomer

Hi, 

I  just signed up to the 12.99 a month plan and have an iphone which is 5g enabled but im am on getting LTE for the internet speed. Is there anything i need to do to get 5g? I checked the coverage map and should have it(region:arklow, co. wicklow)

1 REPLY 1

dalyer
The Legend
The Legend

 

Make sure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions here to do this:

Also make sure that your phone isn't somehow configured to only allow 4G/LTE.

If you still can't get it working then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.