No web service

[MorganO6210]

Hey, I haven't had service for the last few days other then when I can get wifi. Did all the usual troubleshooting, but no change. Had hoped it would return as suddenly as it was lost. Anyone else experienced this recently? 

[dalyer]

I presume by "no web service" you mean that mobile data isn't working for you?

Do calls and texts work ok?

Do you have an active membership and a non-zero data balance?

• https://48.ie/my48

Could you have used up your data allowance?

If so then you'll need to buy a data add-on or use Flexi Data to get more data to use for the remainder of the membership month:

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268
• https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114

Maybe try getting the APN settings afresh?

Text "APN" to 50048 and follow the instructions:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If that doesn't help then you'll probably need to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com