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No mobile data

lizbyrne
Newcomer

‎11-03-2017 09:25 AM

Hi

 

I had an iphone 5 and have just changed to a Galaxy S6 and now my internet data is not working.  There now seems to be a problem with my text messaging too. I tried the tweaking twice and nothing is sent to my phone.  How can I rectify this?

 

Thanks

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4 REPLIES 4

dalyer
The Legend
The Legend

‎11-03-2017 10:19 AM

Follow the instructions here to configure your internet settings correctly.

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎11-03-2017 09:23 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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lizbyrne
Newcomer
In response to dalyer

‎12-03-2017 12:07 AM

This worked.  Thanks a mil.

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dalyer
The Legend
The Legend
In response to lizbyrne

‎12-03-2017 12:15 AM

Great, glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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