No internet connection - 48 Community

Hi, im after losing my internet connection and it will now connect.... please can you call me on xxxxxxxxxx. Or send me the instructions by texted...... please can you sort this asap!!!!!

Edit: personal details removed.

5 REPLIES 5

Make sure that your internet/APN settings are correct.

If necessary reconfigure them from scratch by following these instructions

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

Did anything change on your phone that might have caused this problem?

E.g. software update, settings changes etc.?

Are calls and texts working ok?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @bottles?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi thanks for your help with the link you sent, sorted now

Glad it helped.

Odd that the internet settings needed to be reconfigured.

Might be the common Samsung Galaxy problem whereby it sometimes spontaneously losses settings for some reason.

Samsung really should sort that out as it's a very common problem worldwide.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

At least it's back now, just hope it stays, thanks a million