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No Internet

anicairt
Visitor
Hi so my Internet hasn't worked the last few weeks.at first I thought it was my phone so I re-downloaded Internet settings, restarted it, turned it on/off etc but nothing has worked, which is making me think it is not an issue with the phone. I can make calls etc but just no Internet at all - I really need it for work so if it can be fixed, please let me know how!!:-(
thank you,
Aoife
3 REPLIES 3

dalyer
The Legend
The Legend

Are you sure that your settings are correct?

Some of the instructions elsewhere on the website are wrong.

These ones definitely work so try them.

Delete any existing APN settings first and start from scratch.

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If you still can't get it to work then double check all the instructions/settings and post back with more info - ideally screenshots of your settings if possible.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

anicairt
Visitor
Thanks so much, I'll try that!!:-)

dalyer
The Legend
The Legend
Did you try it?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.