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No Internet in Galway City Centre

Newcomer
Posts: 4
‎17-05-2021 10:01 AM

Hi,

 

The Internet has gone in the Galway City centre since the morning. The only G is showing in two different phones.

 

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Re: Network problem

The Legend
Posts: 16,399
‎17-05-2021 10:06 AM
If you're having problems then you might need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Network problem

The Legend
Posts: 16,399
‎17-05-2021 10:06 AM
What does this mean?

"The only G is showing in two different phones."

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Network problem

Newcomer
Posts: 4
‎17-05-2021 10:27 AM

Hi,

Sorry for the confusion. I mean, there is no 4G network in Galway city centre since the morning. It happened the same before ( about 2 months ago).

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Re: Network problem

The Legend
Posts: 16,399
‎17-05-2021 10:32 AM
Does switching airplane mode on and then off make any difference?
Did anything change on your phone?
Software update, settings changes etc.?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Network problem

The Legend
Posts: 16,399
‎17-05-2021 10:44 AM
Maybe related to problems with the 3 network being reported here?

https://downdetector.ie/status/3/

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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