Need help with internet access after buying my plan

[ChristopherO3491]

Please I need help with Internet access after buying my plan

[dalyer]

Are calls and texts working ok? 

When did mobile data work ok for you last?

Are your APN settings configured correctly for mobile data to work? 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android then you can text "APN" to 50048 and follow the instructions here to configure your settings: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.