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My internet/mobile data doesn't work

MartaGarciaP9947
Newcomer

‎09-05-2025 09:24 AM - last edited on ‎09-05-2025 11:18 AM by The Legend

Tengo todo correctamente activado pero mi Internet no funciona

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dalyer
The Legend
The Legend

‎09-05-2025 11:17 AM

Original text: 

  • Tengo todo correctamente activado pero mi Internet no funciona

Google translate from Spanish: 

  • I have everything correctly activated but my Internet does not work

Are calls and texts working ok?

Did mobile data ever work for you? 

Did you configure your APN settings?

Text "APN" to 50048 and follow the instructions here to do this: 

If that doesn't help then you may need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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