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My email won’t send and receive when I am in Northern Irelan

leitrimlass
Newcomer
My email won’t send and receive in Northern Ireland, it applies to gmail or exchange accounts
6 REPLIES 6

dalyer
The Legend
The Legend
I presume the issue is that you don't have a data connection?
What membership do you have?
EU roaming only works on Guido and when you're in NI you're in the UK.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @leitrimlass?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

leitrimlass
Newcomer
I have a Guido membership but cannot get my email to send/receive

leitrimlass
Newcomer
What should the settings for the mobile data network be when I am in Northern Ireland? I’m in the North tomorrow so I can check again to see if I can get my email working

dalyer
The Legend
The Legend
The settings when roaming are the same as normal.
Check the apn field as sometimes it changes when roaming for some reason.
If it's not 48months.liffeytelecom.com then edit it, change it back to that, reboot and see if that addresses the issue.
If not then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @leitrimlass ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.