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More EU roaming data

Newcomer
Posts: 3
‎19-07-2020 12:55 AM
Hi,

Is there a way to get more EU roaming data other than buying a GB for 3 Euro?

Eg. would a swap, spot me or share work for EU roaming?

Thanks,
Bojan.
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Re: More EU roaming data

The Legend
Posts: 15,165
‎19-07-2020 03:06 PM
That's a very good question and having looked for an answer on the site I can't find one. You may have to contact 48 support to ask them if/how you can top-up your EU roaming data allowance once you have used the initial membership allocation. If you get an answer then please post it here for the benefit of others. Thanks.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: More EU roaming data

The Legend
Posts: 15,165
‎20-07-2020 12:50 PM
Were 48 support able to help at all @bozicb?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: More EU roaming data

The Legend
Posts: 15,165
‎20-07-2020 06:06 PM
I've asked 48 support about this and will post back when I get a reply.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: More EU roaming data

The Legend
Posts: 15,165
‎24-07-2020 11:22 AM

I asked 48 support about this and the answer is that once you have used up your monthly membership EU roaming data allowance (7GB/9GB for the €9.99-20GB/€14.99-40GB memberships respectively) then you cannot get more until a new membership starts and you get a new EU roaming data allowance.

 

I guess that if it's an emergency you could contact 48 support and ask if they can activate a new membership "early" - i.e. before your current membership runs its full monthly course and expires normally.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: More EU roaming data

Newcomer
Posts: 3
‎24-07-2020 12:41 PM

Thanks dalyer. What also works in an emergency is to buy an addon of 1GB for 3 EUR. It won't get you far, but at least you'd have some data on the road.

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Re: More EU roaming data

The Legend
Posts: 15,165
‎24-07-2020 01:34 PM
Are you absolutely sure that that works?
Because 48 support told me that once you use up your EU roaming data you can't buy more for that month...


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: More EU roaming data

Newcomer
Posts: 3
‎24-07-2020 01:38 PM

It works, just tried it the other day in Austria.

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Re: More EU roaming data

The Legend
Posts: 15,165
‎24-07-2020 04:48 PM

@bozicb wrote:

It works, just tried it the other day in Austria.


Thanks @bozicb - that's interesting and not what 48 support told me unfortunately!

So I take it that you had used up your 7/9GB of EU roaming data, maybe had some "non roaming" data left but until you bought the data add-on you had no data access while EU roaming?

Useful to know that the add-on gives you EU roaming access again if you've used up your normal EU roaming data allowance.

Thanks for that - it might help others in the same situation.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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