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Mobile data

buttoningsleet
Newcomer

‎08-09-2017 08:34 PM

Hi sir/madame, 
Ive just got a new phone as i broke my old one (iphone 5c) it is a Samsung Galaxy S6 edge and since i have swapped to using it i havnt been able to acsess my Mobile Data, i have this tested as any time a turn off wifi to hence run only on the data i cannot use the internet. I have made sure the apps have the permissions but i deosnt seem to work with any app. If you can shed any light on this matter it would be greatly appreciated. 

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dalyer
The Legend
The Legend

‎08-09-2017 09:15 PM

Make sure that your internet/APN settings are configured correctly.

Follow the instructions here:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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