Mobile data

[tiarnan96]

I got a new phone and my 3G data isn't working any advice?

[dalyer]

You need to configure your internet/APN settings.

Follow the instructions here:

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

Hope this helps.

[dalyer]

Did that help at all @tiarnan96?

[tiarnan96]

I can't find d where to enter my APN details on my one plus 3T, my phone was configured but couldn't follow the steps

[dalyer]

You'll need to follow the documentation for your phone.

I think that some versions of the software for this phone have a problem whereby they don't show the APN configuration option.

You may need to check if you're on the latest update.

If you still can't find it then you'll need to contact the retailer or OnePlus for advice.

Hope this helps.

[dalyer]

Did that help at all @tiarnan96?

[dalyer · Accepted solution]

This thread may also be of relevance here:

https://community.48months.ie/t5/Internet/Unable-to-set-up-data-on-OnePlus-Three/td-p/41431

Hope this helps.

[tiarnan96]

I got it sorted thanks very much!

[dalyer]

What was the solution to your problem?

It may help others.

[tiarnan96]

I had to charge the Sim to the second one because the one plus 3t can take 2 Sims. And then I was able to change the settings