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Mobile data not working.

timmy95
Newcomer

‎16-12-2018 10:33 AM

My data dosent work for browsing the web on my phone, but using it as a hotspot works fine?

My data previously worked fine and my settings haven't changed so I don't think that is the problem.

I have a one plus 3t.
1 person had this problem.
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dalyer
The Legend
The Legend

‎16-12-2018 10:38 AM

Even if you don't suspect your settings I would suggest that your double check them against the known good ones or even delete them and start afresh.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If that doesn't help then you'll need to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎16-12-2018 04:24 PM

Did that help at all @timmy95?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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