Mobile data not working
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26-01-2021 10:22 AM
I even connected to wifi and topped up but still nothing.
Can staff please come back with an update?
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26-01-2021 10:23 AM
48 support generally do not read or respond to posts here.
You'll have to contact them yourself.
See the link in my signature below.
Hope this helps.
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26-01-2021 10:47 AM
I have an android phone and they got me to do the following.
Go into connections / mobile networks / access point names. This was listed as Tesco mobile internet.
They got me to delete this APN and add a new one with the following 2 settings.
(1) Name - 48 internet
(2) APN - 48 months.liffeytelecom.com
Once I saved this I made sure mobile data was turned on and turned wifi off. Mobile data came back on.
Hope this helps others with same issue.
Alan
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27-01-2021 07:05 PM
Thank you for the help i got my mobile data back! cheers
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28-01-2021 03:53 PM
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01-02-2021 03:27 PM
Thanks a million.
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01-02-2021 04:21 PM
You're welcome - glad it helped.
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03-02-2021 04:23 PM
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09-12-2021 08:41 AM
THANK YOU SO MUCH FOR THIS!
My son had this issue for MONTHS... wish I'd looked into it for him!
Now connected!
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09-12-2021 11:45 AM
Hi @CatherineE0313, I presume the issue was that his phone's internet/APN settings had not been configured correctly and once they were data/internet access started working?
Anyway, glad you got it sorted.
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