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Mobile data not working for 5 days

shane60
Newcomer

My mobile data has been down for 5 days now. It never did this before. How do I contact Care or is anyone else having this problem? 

1 REPLY 1

dalyer
The Legend
The Legend

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

Are your APN settings (still?) correct?

If not then text "APN" to 50048 and follow the instructions:

Do you have an active membership and a non-zero data balance?

Your My48 account Dashboard should clarify:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.