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Mobile Data Not Working?

MarkJ5650
Newcomer

Mobile data is not working. Account is up to date. Why?

1 REPLY 1

dalyer
The Legend
The Legend

Are your APN settings configured correctly?

Do you have an active membership?

Do you have a non-zero data balance on your membership?

Was it working before?

When did it stop?

Was there any change on your phone - software update, settings changes, factory reset etc.?

Are calls and texts working ok?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.