48 Community

niamhr · ‎20-10-2017

I cannot send texts. My internet is not working. I can recieve calls noproblem though. I haven't tried to make a call.

dalyer · ‎20-10-2017

You need to post more details.

Do you have an active membership?

Did texts ever work?

What happens when you try to send a text?

Any error messages?

Do all texts fail to go or only some?

Do you have any text allowance balance left?

Did internet ever work?

Are your internet settings configured correctly?

Do you have any data allowance balance left?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎20-10-2017

Did that help at all @niamhr?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

brenwood · ‎21-10-2017

Hi
I haven’t had internet in the last few days is there a problem my plan says nearly 8 gig ?

dalyer · ‎21-10-2017

Same questions as above relating to data.
Otherwise you need to contact 48 support for more assistance.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎22-10-2017

Any update @brenwood?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Messages wont send, Internet not working