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Message telling me that I've used up my data allowance

JimK6107
Newcomer

I received a text message from '48Months' saying 'From 48: Youve used up all of your data in your current membership. To manage your account visit https://48.ie/log-in'.
I joined up one month ago, today is my first day of paid plan. I certainly haven't used 200GB this morning. I have a credit balance of 2c and don't know where this has came from. Is this accurate?

1 REPLY 1

dalyer
The Legend
The Legend

What does your My48 account Dashboard say about your current membership plan status, expiry date and allowance balances? 

Is mobile data working ok? 

The message could simply be a mistake. 

I think that some people have received such messages erroneously before. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.