What happens when you try to buy a new membership plan here?
Any error messages?
When were you last able to successfully buy a membership plan?
Is your payment card still valid, not frozen via your online banking, and the account contains sufficient funds if it's a debit card?
When was your mobile data working ok last?
If you need to contact 48 support about this then see the links in my signature below.
They don't tend to monitor or respond to posts here on the Community Forum.
And they're not going to buy a membership plan on your behalf - you need to get whatever is stopping you from doing this yourself addressed so that you can then buy your plan yourself.
