Internet issue

[FrancesL7571]

Hello 48, I am quite frankly angry because it is not the first I had problems connecting abroad using the membership.
A small text appears that tells me that I need to connect to a WiFi or open my mobile data.
I have opened it and still the same issue.
I really need internet as soon as possible.
Could you please help me.
Also is there a 48 phone number to call
Kind regards,
Gaia

[dalyer]

Do you mean that you are roaming abroad and cannot get mobile data to work?

Do calls and texts work OK?

For roaming issues the usual general advice applies:

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.