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Internet down?

celticbhoy27
Newcomer

‎21-01-2017 01:27 PM

Recently got new phone had Internet yesterday on data. Today I have none. One plus 3 phone. Any ideas?
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4 REPLIES 4

dalyer
The Legend
The Legend

‎21-01-2017 01:31 PM

Internet is working fine for me right now in Dublin (D7).

Are you sure that you were on carrier data yesterday and not a wifi network?

Are you sure that your internet/APN settings are correct?

Maybe start from scratch with these instructions because some other instructions elsewhere on the site are wrong.

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

dalyer
The Legend
The Legend
In response to dalyer

‎22-01-2017 09:53 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

celticbhoy27
Newcomer

‎22-01-2017 10:04 AM

Yeah thanks dayler had to type in apn manually. Problem occurred when I updated my OS
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dalyer
The Legend
The Legend
In response to celticbhoy27

‎22-01-2017 10:13 AM

Great, glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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