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I dont know if my data is working

michaelc2k16
Newcomer

‎07-01-2017 08:33 PM

My phone isn't giving me mobile data I have 12 gb left so it's not that I can receive calls and text and I can make calls and texts I am in the ballina area so I'm just wondering if the network is down or something
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2 REPLIES 2

dalyer
The Legend
The Legend

‎08-01-2017 08:28 AM

Did anything change on you phone? 

Eh software update or settings changes? 

Are your internet/APN settings still correct? 

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

 

Have you tried switching off, taking the SIM out, gently cleaning out, reinserting it, switching on and seeing if that helps at all? 

If that doesn't help you may need to contact 48 support for assistance. 

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎08-01-2017 10:36 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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