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I bought 1GB extra roaming but it didn't work

ChihHuanT0822
Newcomer

‎25-12-2024 02:44 PM - last edited on ‎25-12-2024 06:57 PM by The Legend

As title. When I used 17gb, I paid 3€ for 1gb, but it was become 18gb used, I didn’t use any data!

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dalyer
The Legend
The Legend

‎25-12-2024 06:56 PM

That doesn't sound correct obviously. 

But you'll probably have to contact 48 support about this. 

Only they will be able to explain/fix the issue. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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