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How to ensure roaming will work for imminent trip abroad?

IsabellaH8020
Newcomer

whenever i go abroad for example italy last summer i did all the steps in the roaming guide and still my roaming wasn’t working anywhere i go and couldn’t use my phone for the whole holiday. I’m going abroad soon and would like to know how to sort this issue before i go.

2 REPLIES 2

dalyer
The Legend
The Legend

Try these threads:

If they don't help then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

If your SIM predates January 2023 then you might want to get a replacement in case that helps:


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

fitzie
Newcomer

I had terrible trouble with Roaming, I reordered a new sim and that worked. They have a newer version of their sim cards that worked. Mine was 3 years old I think. So if you're Sim is an old one I'd replace it.