48 Community

ae86girl · ‎16-01-2017

Hi, I've went online to see my options for roaming costs as I'm going abroad for a few days. However it only gave me options to buy minutes and calls and I don't want that I want mobile data so I can connect to people while I'm away and access other stuff while I'm not in a wifi zone. Please tell me there's a way of buying mobile data and if so what do I do?
Thanks in advance.
Cliona

dalyer · ‎16-01-2017

Unfortunately not.

48 simply don't support data services while roaming abroad.

To access the internet or use internet connected apps you have to use wifi where available.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎16-01-2017

Unfortunately not.

48 simply don't support data services while roaming abroad.

To access the internet or use internet connected apps you have to use wifi where available.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎17-01-2017

DId that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ae86girl · ‎17-01-2017

Yeah thanks very much

dalyer · ‎17-01-2017

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎11-05-2017

This new announcement is relevant here:

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

How to buy data for abroad (Netherlands)