Have credit but mobile data doesn't work

[EvanO5911]

Hi I topped up my €6.50 plan yesterday but my mobile data hasnt worked for the whole day is there any way to fix this or will it just fix on its own?

[dalyer]

What does your My48 Dashboard say about your current membership status and data balance?

• https://48.ie/my48

What does your Transactions page say about recent purchases?

• https://48.ie/my48/transactions

What does your Buy Plan page say about any upcoming membership plans?

• https://48.ie/my48/memberships

Any chance you have used up your data allowance on your current membership plan and need a data add-on if you want to continue to use data until the end of the membership plan month?

• https://48.ie/my48/addons

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[LisaM4824]

I have the same issue, plenty of data left, have 6 days left of my plan but can't use my 48 data

[dalyer]

You'll probably need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com