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Guido 3GB internet

micko13
Newcomer

‎22-07-2018 11:40 PM

I have Guido membership and got email saying internet limit was being increased to 3GB but when I check the 48months app it still says I only have the old 1GB limit?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎22-07-2018 11:58 PM - edited ‎22-07-2018 11:58 PM

When did your current membership start?

Only memberships bought and started on/after 5th July have the increased data allowances.

 

http://community.48months.ie/t5/The-Newsroom/We-re-giving-you-loads-more-data/m-p/50403#M397

 

If your membership was bought/started on/after 5th July and you did not get the increased data allowance then you need to contact 48 support.

See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎23-07-2018 11:33 AM

Did that help at all @micko13?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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