Got a new phone and my internet won't work without WiFi

[HelenM9901]

Hello Sir/madam, my Internet won't work without my WiFi on. Got a new phone yesterday snd I put my sim from old phone into my new one snd I went to use the Internet without WiFi and it won't work.

[dalyer]

Did you configure your APN settings?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android you can text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.