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Data

catherinemoore114
Newcomer

‎06-11-2017 03:27 PM

Hey how come my friend (she is on the same plan as myself (and with u) gets more data than me she pays the same as me ?
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3 REPLIES 3

catherinemoore114
Newcomer

‎06-11-2017 03:27 PM

 
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dalyer
The Legend
The Legend
In response to catherinemoore114

‎06-11-2017 03:36 PM - edited ‎06-11-2017 03:48 PM

What membership are you both on?

How much data do each of you get?

Check it on your respective My 48 online account pages or on the app - not elsewhere.

Are you sure that she didn't buy a data topup at some stage in the past month or so that would increase her data allowance?

 

Hope that helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎06-11-2017 10:38 PM - edited ‎07-11-2017 03:09 PM

Any update @catherinemoore114?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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