Data issue

[SinchanaKR2128]

Hi, I brought a plan on 26th Aug and yet I am not able to use my data or it’s not turning on

[dalyer]

What exactly do you mean by "I brought a plan"?

Do you have an active membership plan listed on your My48 account dashboard?

• https://48.ie/my48

When was mobile data working ok for you last? 

What changed in the meantime? 

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are incoming/outgoing calls and texts working? 

If you need to contact 48 support about this then see the links in my signature below.