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Cannot make calls - Internet & Receiving calls is fine tho!

LiamNolanJ1137
Newcomer

‎03-11-2020 10:42 AM

I have an active membership until 23rd November. All was working fine until this morning. Now I cannot make any calls, goes straight to call failed message.

 

People can ring me and I can use 3g/4g fine. I'm in Dublin 24 area so usually strong signal.

 

Is there a problem with the network at the moment?

4 people had this problem.
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13 REPLIES 13

DaryaT6805
Newcomer

‎03-11-2020 05:26 PM

Hello! I have joined 48 few days ago but still couldn't get data working for me. Please help how to get the Internet working
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dalyer
The Legend
The Legend

‎03-11-2020 05:34 PM

Did you configure your internet/APN settings?

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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mcarolan25
Newcomer

‎23-03-2022 01:36 PM

I can’t make or receive calls . The wifi is gone ?
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dalyer
The Legend
The Legend
In response to mcarolan25

‎23-03-2022 02:53 PM - edited ‎23-03-2022 02:54 PM

Wifi has nothing to do with calls and texts.

Wifi is for connecting to a local network for data transfer/internet access.

 

Calls and texts are working fine for me.

Try switching airplane mode on and off and try again.

 

Do you have an active membership?

 

Is this of any relevance?

 

https://community.48.ie/t5/Phones/Make-or-receive-calls-in-my-I-phone/m-p/57141#M4001

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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