Can't get my data to work

mitzyevan · ‎07-10-2017

I have put in my settings & my data still isn't working

dalyer · ‎07-10-2017

Start from scratch with these instructions

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If you follow them accurately then you will get it working.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

dalyer · ‎07-10-2017

Did that help at all @mitzyevan?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

mitzyevan · ‎07-10-2017

No unfortunately😏😏 is there anything else I can do its a disaster

mitzyevan · ‎07-10-2017

dalyer · ‎07-10-2017

Those instructions work for all phones.
If you followed them and your data is not working then almost certainly you did something wrong.
Delete any apns that are configured and start from scratch.
Make sure to follow the instructions exactly.
If it still doesn't work then post your settings here for review.
As I said if they don't work then you have most likely done something wrong.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

mitzyevan · ‎07-10-2017

I have just started from scratch again & when I went to save it, it said 'are u sure?' modifications to default APN'S may cause connection problems??

dalyer · ‎07-10-2017

You need to save the changes for it to work.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

mitzyevan · ‎07-10-2017

Yes I did & like I said when I went to save it, it came up saying are u sure? & Also modifications to default APN'S may cause connection problems

dalyer · ‎07-10-2017

Ignore the warning and save the changes.
If you don't then data is never going to work.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.