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Calls/texts working but no data in France

JohnW6471
Newcomer

I am in France & can’t use my data. I have got onto to a network & can make calls & sms. But no data. Do I have to make changes to APN ? I thought this was all fixed when roaming ???

1 REPLY 1

dalyer
The Legend
The Legend

Did you configure your APN settings correctly?

Text "APN" to 50048 and follow the instructions here to do this: 

If that doesn't help then the usual advice for roaming issues applies...

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.