23-08-2024 07:44 AM
23-08-2024 08:46 AM - edited 23-08-2024 08:47 AM
Nobody here on the Community Forum is going to be able to assist with this.
Only 48 support are in a position to explain and hopefully fix it.
You'll have to persist in dealing with them.
If you need to make a complaint then see the links in my signature below.
24-08-2024 03:17 PM
24-08-2024 03:28 PM
Sorry to hear that you're not getting any satisfaction with support.
I also reported an issue to them recently (the fact that texting "APN" to 50048 returns "(Error#701): ServerBusy" every time) and they insisted on talking about other stuff unrelated to that and asking me for account info when this is nothing to do with any account but a problem with their APN settings server. Very frustrating.