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Already paid

emdiar3500
Newcomer
I already paid and got the money taken out of my account but still no internet
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to explain the issue more clearly if you want assistance from the Community Forum.

Already paid what?

What exactly did you purchase? 

Membership plan, add-on, cash credit? 

What does your My48 account dashboard say about your current membership plan status and expiry date?

What does your Transactions page say about your recent payments?

Are incoming/outgoing calls and texts working ok?

When was mobile data working ok for you last? 

Are your APN settings still configured correctly?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).