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48 SIM in router for 3 years - suddenly no internet

AlexF3633
Newcomer

Hello all,
I have been using a 48 SIM card in a router for almost 3 years now. It has stopped working recently. I have rebooted the device and still no internet working. Can you help me please?

1 REPLY 1

dalyer
The Legend
The Legend

Try the SIM in an unlocked phone to see if it works there OK?

For calls, texts and - in particular - mobile data.

You may need to configure the phone APN to check.

Text "APN" to 50048 and follow the instructions here to do this:

If it doesn't work in the phone either then maybe try a replacement SIM?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.